Accelitec | interact is an on-demand customer acquisition and retention software service that provides the enabling technology you need to gain insight into your most valuable customers and to act on that information.

Accelitec | interact delivers cutting-edge tools – in one package – that will help make your stores the preferred destination for more customers.

We help you deliver innovative marketing programs tailored to your most valued customers. Using some or all of the features of Accelitec | interact will help you win greater frequency and promote basket uplift.


Loyalty & Promotions Engine
From simple points and rewards counting systems through delivering automated, guest-specific store credit, coupons, and promotions, you will find all the elements you need to connect with guests in their preferred media.

Customer Web
Customers manage their own accounts under your branded web pages, controlling how and when they receive messages, what features they want to turn off and on, for their own accounts and those of their kids and spouses.

CRM & Reporting
You can manage the entire program on our platform, tracking activity from each POS in real-time. You can also create your own reports to track the KPIs that matter most to you. Our CRM engine lets your customer service efforts provide real-time, guest specific activity.

Payments
Your guests can use one piece of media for multiple forms of payment, as well as store credit. Automatic reload features can help your prepay / gift card program get off the ground, and in-store credit gives you great flexibility in delivering automatic services (returns, refundsyou’re your customers.

RFID - Media
You can work with the media you use in your current loyalty program, or start transitioning to the new RFID chips for increased security. We work with them all.

Integration
You won’t have to upgrade your technology, since we work with and integrate to most existing platforms, including out of date software and hardware.

B2B
Help your business customers manage their activity at your store – and win their loyalty – through electronic account management, automatic receipts, centralized payment authorizations, SMS / text sales confirmation, and other great features.

Charity
Develop or build on existing relationships with third parties, whether working with a non-profit on a scrip program or developing new business with other retailers.

Mobile
Communicating with customers who elect to check in upon arriving at the store creates enormous opportunities to help shape their shopping experience by letting you send them promotions that matter to them during their visit. You’ll also be prepared for when customers want to use phones for payments – a day that is not too far away.


Other Key Features


On-Demand Software

  • Software-as-a-Service (SaaS)
  • Monthly Subscription Service; minimal cost to implement
  • Hosted at our secure data center; minimal impact on IT resources
  • Powered by web services; practically no software to install

Total Flexibility - Modular Architecture

  • One stop shop; complete end-to-end solution
  • Pick and choose just the components you require today
  • Swappable modules support best-of-breed 3rd Party solutions
  • Integrates with your existing in-store technology
  • No costly upgrades required
  • Simple downloadable ‘plug-in’ interface to Point-of-Sale and Payment Processing

Unrivaled Data Security

  • No sensitive data is ever exposed outside our secure data center
  • All data input and access occurs inside our secure environment
  • All data elements are encrypted

Industry leading RFID Security

  • No usable data is stored on tag – including account number
  • Multiple unique Ai encryption keys are written to tag, reader, and POS making it impossible to spoof or clone
  • The most secure contactless payment system on the planet!

Scalable

  • Designed by former Microsoft software architects who think globally
  • Current capabilities rival those of the major credit card processors

State-of-the-art Data Center Infrastructure

  • VMware ESX Virtualition technology
  • Windows Server 2008 environment
  • 100% Microsoft .NET Framework